Others mention that it is convenient to have laundry facilities onsite. Many guests comment that the employees are friendly and always ready to assists guests in any way.
Others note that front desk staff can arrange a round trip airport shuttle service and make dinner reservations upon request. Several guests feel that the apartments need renovation, and say that the curtains are stained and that there is mould and water marks on the walls. Others state that bathroom cabinets look old, and mention that the water pressure in the shower is weak. Some guests point out that the maid service does not clean the rooms daily, and add that it only includes changing the sheets, mopping the floors, and vacuum cleaning.
Others feel that rooms need a deeper cleaning, and state that there are stains on the carpets. Several guests report that the rooms are not soundproofed and say there is noise coming from other units. Others comment that there is also noise coming from the corridor and suggest that sensitive sleepers pack a pair of earplugs. You are now online. View Map Map. Sort by. Good says couple in 20s but some improvements needed! We checked out of a week long stay today in unit We had a pool view which was very nice and a spacious balcony.
Our room was cleanish surface clean and fairly modern. There was build up of grime on shower head that need a a good bleach and faint stains on the bedsheets. You could tell they'd been washed but I would hope in the event that if a stain cannot be removed they could perhaps have paid small price to replace bedsheet. The pool was big and the Jacuzzi spa was nice albeit some grime on the tiles so it could do with a good clean. Dianne on reception was super lovely and chatty and really goes the extra mile to help with booking tours etc if you need it.
The guy on the weekends was less chatty but amicable none the less. Reception hours at the weekend are super minimal so don't expect too much help if youre here for a weekend. We had no idea booking via expedia that amenities such a toilet roll, washing up liquid and general house keeping e. You can pay extra for a clean and buy amenities at reception although I'd just walk 15 min to the local comes supermarket. Bit disappointed at this but not the biggest issue in the world. Just be aware when booking! Overall, I'd recommend this hotel to a friend but would advise them of the following which id like to point out to the motel too: 1.
Do a deep clean of pool not sure if they do but if they do then they need to do it more. You can smell chlorine in the pool but it needs more attention then just that aka a good scrub. Deep clean rooms especially shower heads and replace stained sheets 3. Ensure all sites advertise the non-cleaning services and that amenities are not topped up.
Date of stay: March Trip type: Traveled as a couple. Thankyou for taking the time to write an in depth review. We appreciate your feedback. In regards to the bed sheets, All linen is sourced through an outside cleaning linen company, who provide and wash all linen. Our cleaners, should never have put linen on a bed, if it was stained and it should have been placed in our returns trolley for the Company.
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I do apologise for this. As we are self contained apartments, and not a Motel, or Hotel, we only provide a starter pack of tea, coffee, sugar, toilet roll, sachets of laundry liquid, etc, to save you rushing out on arrival. This is fairly standard in most Buildings.
I apologise if you felt the pool was not clean, but we do have to meet Council Regulations and they have regular testing to see if we meet these standards. Our Pool Company also has to meet these standards. The chlorine smell would be from the spa, as these pools need regular dosing. Thankyou again for your feedback. Sydney, Australia 1 contribution. I keep returning every year since for a minimum of 3 weeks. I get unit 37 every year which is on the top floor at the back and I am very pleased with the room.
Dianne and all the staff are very helpful and I would strongly recommend anybody wanting to stay at Paradise Isles to do so. The room itself is neat and tidy and well laid out ,no complaints here. Just a short stroll to the restaurants , 2 mini supermarkets, coffee shops galore , etc. What I like best is the security throughout the premises and the least , that I have to leave. Date of stay: February Value. Thankyou Mangrove for your lovely review.
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We welcome you back anytime and glad you enjoy your stay with us. Alice wrote a review Feb Sydney, Australia 31 contributions. The customer service is so bad. Di, the office manager is ruthless and so is the hotel manager. You are better off booking at another place where they care about customers. Date of stay: February Trip type: Traveled with friends.
Hi this is Di, whom you are referring to. I am very disappointed in this review as I have no idea who you are and cannot reply to this review accurately. We work very hard to help our guests feel at home, as per our many reviews below. JanWard85 wrote a review Jun Edinburgh, United Kingdom 1, contributions helpful votes.
Far enough away from Surfers Paradise to enjoy ourselves. We were in the Gold Coast for no other reason than to visit the theme parks, and wanted to stay somewhere close to Surfers Paradise, without actually staying there Out of hours entry is clear, and we knew we'd arrive after 5 we were travelling from Sydney. Surfers' Paradise is a great choice for travellers interested in theme parks , atmosphere and sandy beaches.
Couples particularly like the location — they rated it 8. Paradise Isles has been welcoming Booking. We're sorry, but there was an error submitting your comment.
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Please try again. Good for couples - they rate the facilities 8. Get instant confirmation with FREE cancellation at most properties on our site! Free parking. There is a private patio and a fully equipped kitchen. We're sorry, but there was an error submitting your response. Paradise Isles offers comfortable and affordable one bedroom, fully self-contained apartments, located on Chevron Island, Surfers Paradise.
Just a short walk or drive across the Chevron bridge to the heart of Surfers Paradise and the best the Gold Coast has to offer. A solar heated swimming pool, spa and BBQ area are set amongst a lush garden setting. Free under building security car park.
Contact us now to book your holiday. Is very close to Surfers Paradise, but still located in a very quiet zone. The kitchen is well equiped, the room was good, an Free private parking is possible on site reservation is not needed. WiFi is available in all areas and is free of charge. Sorry, but it seems like something went wrong in submitting this. Would you mind trying again?
You'll need to let the property know in advance what time you'll arrive. Until hours. Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
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Children and beds. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. Cards accepted at this property. Paradise Isles accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Real stays. Real opinions. Read more. Check your booking confirmation email to find your booking number and PIN.
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